Delivery & Returns

Please note that a signature is required on all of our delivery options.

UK Mainland & Scilly Isles Delivery Rates

Orders under £35 £4.00 Hermes Courier (5 working days) Signature Required
Orders over £35 Free Hermes Courier (5 working days) Signature Required
Orders under £150 £8.00 DPD Courier (1-2 working days) Signature Required
Orders over £150 Free DPD Courier (1-2 working days) Signature Required

 

Isle of Man & Isle of Wight Delivery Rates

Orders under £35 £4.00 Hermes Courier (5 working days) Signature Required
Orders over £35 Free Hermes Courier (5 working days) Signature Required
Orders over £150 Free DPD Courier (1-2 working days) Signature Required

 

Scottish Highlands Delivery Rates

Orders under £35 £4.00 Hermes Courier (5 working days) Signature Required
Orders over £35 Free Hermes Courier (5 working days) Signature Required
Orders over £150 Free DPD Courier (2-3 working days) Signature Required

 

Scottish Islands Delivery Rates

Orders under £150 £15.00 DPD Courier (2-3 working days) Signature Required
Orders over £150 Free DPD Courier (2-3 working days) Signature Required

 

Channel Islands Delivery Rates

Orders under £150 £8.00 DPD Courier (2-3 working days) Signature Required
Orders over £150 Free DPD Courier (2-3 working days) Signature Required

 

Returns

1. You have the right to cancel your purchase in accordance with condition 8 of our terms and conditions. The easiest way to do so is to use our cancellation process by clinking on the following link.

2. If you do cancel your purchase after the products have been despatched by us to you or, after you have received the products, you must return them to us unopened and unused. We will only be obliged to process your refund after we receive the products back from you.

3. We will refund to you the price of the products but we will be permitted to reduce your refund to reflect any reduction in the value of the products which is caused by you handling the products in a way which would not be permitted in a shop.

4. We will refund you for your delivery costs provided that any such refund will be limited to the least expensive delivery option we offer.

5. If you have returned the products to us because they are faulty or mis-described, we will refund the price of a defective product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.